author_by_night: (Ann by nuv0le_rapide)
[personal profile] author_by_night

There are two "hot coffee" stories - the popular one and the truth.

(Short post, cut is for use of .gifs.)

The first is touted as proof that America has gone mad with frivolous lawsuits. (In 1994.) A ditzy young woman is driving her car when she takes sip of coffee from a McDonald's cup. She spills some of it.

Related image

It hurts poor Ditz McValleygirl, so she decides to like, sue. Are you asking her to let McDonald's get away with ruining her manicure? As if!

And that's the version we heard for years. It helps that it's McDonald's; they're a big company everyone likes. No one likes this Stella Something from somewhere. They don't know her.

... which means they don't know she was a grandma who spilled coffee and suffered third degree burns.

Image result for Sofia golden girls
Imagine Sofia from The Golden Girls needing skin grafts.

A College Humor segment called Adam Ruins Everything has brought light to the real deal, although it's hardly the first. It's also been discovered that McDonald's did a pretty good job at orchestrating the "as if!" version.

However, I have to wonder how many "frivilous lawsuit" stories are like this. Not that the Big Guys necessarily orchestrated an interpretation, but that nonetheless, the general public got 1/4 or even 1/10th of the story and ran with it. I think of that horrible, evil bitch of an aunt who sued her nephew for giving her a hug... only to learn it was an insurance policy issue, and the poor nephew was devastated that the world hated his aunt. Fortunately, the internet uncovered that within a few weeks at the most. Poor Stella Liebeck died a national punchline. :(

Date: 2016-12-18 04:33 pm (UTC)
From: [identity profile] orangerful.livejournal.com
The first episode of the podcast 'Revisionist History' that I happened to download was about the big Toyota faulty brakes fiasco from several years ago. First they blamed the brakes, second the floor pads...Pretty much, after it faded from the front page, it became clear there was nothing wrong with the brakes on these cars. The media just sensationalized what happened, it was actually all human error framed in a way to blame the car company. And '60 Minutes' of all shows, went and RIGGED a car so they could show in an episode what was "happening". Even though it wasn't.

So, yeah, I'm sure Toyota will be on so many people's do-not-buy lists for a long time even though it was not their fault.

And while the truth may be uncovered about the coffee lady or the aunt or Toyota eventually, it's too late because it has fallen off of the front page (or the Facebook feed?) so no one will see the redaction. Just the damnation.

Date: 2016-12-18 05:58 pm (UTC)
pauraque: bird flying (Default)
From: [personal profile] pauraque
Not to mention there had already been hundreds of injuries caused by McDonald's serving their coffee ridiculously hot, and they had settled many of these cases out of court. They knew it was a problem for years and they didn't change their practices, so it was far more than a simple accident.

Date: 2016-12-18 06:56 pm (UTC)
From: [identity profile] ragnarok-08.livejournal.com
I've heard about that lawsuit, and one would think that McDonald's would know better from that whole experience.

Date: 2016-12-18 08:16 pm (UTC)
From: [identity profile] dimity-blue.livejournal.com
Every time I've heard about that McDonald's lawsuit, someone's replied to the commenter and put them straight. If McDonald's engineered the situation to hide the truth of the lawsuit, I think it's blown up in their faces as it's the lawsuit people mention as frivolous only to be told it wasn't. (And serve McDonald's right.)

Date: 2016-12-18 08:24 pm (UTC)
From: [identity profile] amyofaquitaine.livejournal.com
I have never heard the "ditzy valleygirl" version. I'd always heard the story that it was an elderly woman (but admittedly not about her 3rd degree burns).

Date: 2016-12-18 09:04 pm (UTC)
witchchild: (Lightning)
From: [personal profile] witchchild
If anyone reading this is interested in learning further, I cannot recommend the documentary Hot Coffee highly enough. Not only talking about this lawsuit, but also the terror of "tort reforms" in the 1990s and how corporations benefited.

Date: 2016-12-19 02:54 am (UTC)
From: [identity profile] mimoiikit143.livejournal.com
I read about this case just today and it angered the shit outta me knowing how this woman's serious injuries became punchlines for ignorant people not knowing the entire story. So glad she won that case and got more than what she wanted in the first place.

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